Shipping policy
Shipping Costs
- For Orders up to $29, Standard Shipping within Australia (excl. bulky items*) - Flat Rate of $6 per order.
- For Orders over $29 but not more than $100, Standard Shipping within Australia (excl. bulky items*) - Flat Rate of $10 per order.
- Free Standard Shipping over $100 within Australia (excl. bulky items*).
- Express shipping within Australia (excl. bulky items*) - Flat rate of $15 per order.
- Most products are shipped by Australia Post, Sendle, PFL Logistics, and Courier Please.
Handling Time
- All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Times
- Standard delivery usually takes 2 - 8 business days depending on your parcel destination (8-10 business days for western states and remote areas).
- Depending on your parcel destination, express delivery usually takes 1 - 4 business days.
- Please expect delays on holidays or during high-volume seasons.
In-store Pickup
- Orders can be picked up Monday - Friday (excluding public holidays), 9:30 am-5:00 pm. An email will be sent when your order is ready for pickup.
- Pickup address: 19 Berry St, Clyde, NSW, 2142, Australia.